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The following policies are provided to insure fair and ethical business procedures to our valued customers. It is our primary concern to be service minded and to maintain a good working relationship with our customers.
SHIPPING
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Most orders are shipped within 1-2 weeks of initial order. This time may be extended during peak seasons.
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All packages will be charged for shipping and handling.
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Our standard shipping is UPS Ground. If you request special shipping, please specify at the time of your order. Additional charges will be applied.
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We strive to maintain inventory of all styles in our line. In the event the item is not available, we will make every effort to ship as soon as the item becomes available.
RETURNS
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Returns are ONLY accepted on defective merchandise or merchandise broken during shipping.
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Giftsandgrace.com MUST be notified of any returns within 15 days of the invoice date. NO EXCEPTIONS.
PAYMENT
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We accept Visa, Mastercard, and Discover. Charges will be applied to your account at the time of shipping.
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Thank you for your cooperation with these policies. We appreciate your business.
Sincerely,
Giftsandgrace.com
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